Your high-end dental imaging equipment and practice management software are only as good as the supporting technology.
A diamond ring can be a symbol of beauty, elegance and class. A common way to display a diamond is on a ring with a prong setting, with metal claws that grip the diamond tightly, holding it in place. You probably wouldn’t buy a spectacular diamond for thousands of dollars–and then mount it with flimsy tin prongs. You want a strong setting that will support your diamond and keep it from falling off. Just like that expensive diamond, your digital dental equipment is a significant investment and needs the right IT infrastructure to support it so it will work the way it was designed. Without the right “setting,” you could lose everything.
Digital dentistry has unique needs. Since a local IT company or your computer-savvy nephew probably won’t understand those needs, it could take years to train them to effectively support your practice, resulting in frustration and reduced productivity. It is important that your digital practice has that strong setting from an experienced IT company, like TechCentral from Henry Schein One. TechCentral has more than 20 years of experience serving the dental and health-care industries with a three-pronged approach to providing IT hardware, support and data protection/preservation.
Prong 1: Hardware
Your high-end dental imaging equipment and practice management software is only as good as the supporting technology. Your dental practice needs an IT provider who understands how dental equipment and software works with workstations, servers, printers, scanners and peripheral devices. TechCentral has relationships with several technology manufacturers, working with them to pre-configure and test each unique solution to help provide peace of mind that you’re getting the right equipment for your dental environment.
Read Is Your Hardware Ready for a Dentrix Upgrade for more information.
Prong 2: Support
How many thousands of dollars would you lose if your computers went down, even for a few hours? TechCentral can help decrease the likelihood and amount of costly downtime issues with support that’s available when you need it. With prompt remote assistance from experienced dental technology professionals, as well as on-site technicians, if needed, TechCentral can help keep your practice running smoothly.
Prong 3: Data Protection
No single defense can protect your patient data completely from computer attacks. Used as part of a comprehensive security plan along with antivirus software, digital dentists should use a firewall. TechCentral provides WatchGuard appliances for an advisable extra layer of data protection. In the event your data is compromised, TechCentral Hybrid Backup Services provides a redundant, remotely managed backup and recovery solution both on a local backup device and in the cloud.
Read The Importance of a Layered Defense in Your Dental Practice for more information.
The Right IT Provider
TechCentral lets dentists go back to taking care of patients instead of worrying about technology problems. TechCentral is an end-to-end IT provider specifically for the dental market, delivering the strong “setting” your digital practice requires. Request a free comprehensive on-site network assessment performed by a TechCentral technology professional, who will evaluate all your equipment and systems and help you identify vulnerabilities and solutions. Visit www.henryscheintechcentral.com or call 844.588.6578.
For more information about TechCentral or to schedule your free technology assessment, visit http://www.henryscheintechcentral.com/.
Certain components of the products or services described above are provided by third parties. Henry Schein, Inc. and its affiliates are not responsible for, and expressly disclaim, all liability for damages of any kind arising out of the use of those third-party products or services.
By David Broom, Senior Director of Product Management, Henry Schein TechCentral
Originally published in Dentrix Magazine, Winter 2017