Printing to the Dentrix Document Center

Learn this little-known tip to send electronic documents directly to the Dentrix Document Center.

Updated 6/30/20

If your office is transitioning from paper to paperless, do you find yourself scanning paper all the time? Does the paper keep piling up in the “to be scanned” box and sit there, waiting for someone with free time to take care of it? When I work with offices on their paper storage management, I am surprised by how many offices don’t know about the Send to Dentrix Document Center feature. This feature acts as a printer driver that is installed automatically with the Dentrix software and appears in your list of printers.

You select it just as if you were going to print to your office printer, but your document is instead saved electronically in the Dentrix Document Center.

Using the Send to Dentrix Document Center Feature

Let’s say you receive an email message from one of your referring dentists informing you that your patient has had the implant placed and it is ready for restoration. To save this message in the Dentrix Document Center, open the message in your preferred email application or in your web browser, and then from the File menu click Print to display the Print dialog box.

Select the Send to Dentrix Document Center option, and then click Print. (The location of the Print function may vary slightly from application to application and from browser to browser.)

Next, open the patient’s record in the Dentrix Document Center. From the Document Center’s Acquire menu, click Unfiled Documents. This opens a new window and displays the email message you just sent to the Document Center, along with any other unfiled documents.

Click the email message, drag it over to the Document Center window, and release your mouse button when the document is over the name of the patient (or desired patient folder) on the left side of the window. The Document Information dialog box appears, where you can then specify a document type, a brief description, and a note. When finished, click OK.

That’s all there is to it–no printing, no scanning, and no shredding! This technique works well with email messages, electronic EOBs, treatment plan estimates, and anything else you can print.

Learn More

To learn more about the Dentrix Document Center, see the Document Center topics in the Dentrix Help.

For other ideas about importing images into the Document Center, read “Stop Scanned Documents from Filling Up Your Hard Drive.”

For more tips designed for Dentrix Office Managers, subscribe to the Dentrix Office Manager blog at

By Dayna Johnson, Certified Dentrix Trainer

Dayna Johnson, founder and principal consultant of Rae Dental Management, helps dental offices improve patient care, increase collections and reduce staff headaches by implementing efficient management systems. With 18 years experience in the business and technical side of dental offices, Dayna’s passion for efficient systems is grounded in both personal understanding and professional expertise. Dayna can be reached at or visit her website at

Originally published in Dentrix Magazine, Winter 2012