Learn how to eAssist can help you automate the dental billing process, increase patient satisfaction, and decrease your AR.
Dental practices are always looking for ways to retain and gain patients. Both a professional relationship with patients and word-of-mouth referrals are important steps to ensuring long-term satisfactory care. At the same time, offices need to have a comprehensive handle on the dental billing process itself to generate revenue. How can outsourcing dental billing make your patients happy? Collecting what you’re rightfully owed also means that patients can experience quality care without the stresses of the day-to-day billing process getting in the way.
Start With Insurance Verification
A simple way to guarantee patient satisfaction is to remove the guesswork about their insurance. Most patients (and offices) have no idea about benefit maximums, term lengths for insurance, or even if the patient is covered during the entire treatment period. Without accurate verification, patients are left with uncertainty about whether services are covered, or whether they are obligated to pay for a significant portion. The ideal period to verify insurance is anywhere from a week to 24 hours before the appointment. Thankfully, this is a process that can be outsourced, further removing your staff from having to spend hours confirming benefits with insurance companies over the phone.
Remove the Guesswork from Claim Submission
When a clean dental billing claim is sent, it’s free of errors in narrative structure, contains all relevant clinical notes and attachments, and includes any procedural codes as applicable. Typical errors stem from clerical mistakes such as name misspellings or the use of improper procedure codes. The time saved on automating this process is invaluable to the long-term financial success of your practice as well as the satisfaction of your patients. Plus, you don’t need to worry about collecting any outstanding claims.
Spend Less Time on the Phone and More Time with Patients
Many office managers struggle with a nearly insurmountable administrative workload. Dental billing, coding updates, patient scheduling, and even financial accounting can put a damper on even the most “Type A” front office personalities. When your staff is struggling to keep up with the inner workings of your revenue cycle, patients are typically put on the back burner. Concerns may go unnoticed and questions left unanswered. Outsourcing the dental billing process works to remove the minutiae of the day-to-day, so your staff can spend valuable time nurturing patient relationships and booking treatment. The long-term health goals of your patients require your time and efforts to be focused on the person in the chair, not the claim on the screen.
Case Studies That Showcase a Winning Dental Billing Formula
Of course, no dentist worth their salt would ever expect outsourcing their dental billing to be a simple, quick process with a service provider. Yet, with eAssist Dental Solutions, the consultation is free, and your financial goals take precedence. Results are proven and expected with our dental billing processes, which utilize a team of remote dental billers who diligently work your AR and submit claims. Our case studies showcase resounding success in collecting unreimbursed claims and patient portions. If you’re looking to completely automate an integral part of your revenue cycle, eAssist has a dedicated solution that fits your budget and expectations.
Outsource to the Nation’s Leading Dental Billing Solutions Provider
Created by dentists for dentists, eAssist Dental Solutions is proud to be the nation’s leading provider of comprehensive dental revenue cycle management solutions. Create your bespoke package of services that allow your practice to flourish in every area from accounting to EFT reconciliation and more. Automate the dental billing process and lead your staff into a new future where patients’ concerns and treatment come first, not having to deal with the numbers on the screen. If you’d like to decrease your AR and increase patient satisfaction, eAssist has your solution.
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