Reinvent Your Dental Imaging Process with Dentrix Smart Image

See images from multiple vendors within the Patient Chart.

What practice isn’t looking for ways to improve reimbursements, increase staff and workflow efficiency, and improve the customer experience? Few might have thought it possible to do all three at the same time; however, that is just what the new Dentrix Smart Image feature provides.

Released as part of Dentrix G7 by Henry Schein One, Smart Image is the new way to interface with your imaging software. This new technology goes well beyond traditional imaging bridges by providing two-way connectors that give you access to your images from multiple imaging vendors, all right within the Dentrix Patient Chart. In addition, the technology lets you automate imaging workflows in unprecedented ways—resulting in benefits for multiple aspects of your practice.

Improve Imaging Reimbursements

During an appointment, team members sometimes take additional images that were not originally scheduled. If so, procedure codes that should be billed may not be communicated and slip through the cracks. Enter Smart Image. When a team member starts the image acquisition process by selecting the procedure in Smart Image, Dentrix ensures the code is posted to the Ledger. This helps you confirm that all eligible images are appropriately coded for submission and payment.

To acquire an image, click the Acquire a 2D/3D or Cad/Cam Image button. Then select the procedure code, verify the details to be credited for the procedure (including the provider), and click Acquire Now.

As images are taken, Smart Image automatically posts completed imaging procedures to the Ledger. Beyond saving time and steps for team members, automated posting supports prompt, accurate billing.

Increase Efficiency

In the past, preparing to take images could be a time-consuming process: (1) starting the imaging software, (2) selecting the patient, (3) choosing the sensor and (4) selecting the template. No longer with Smart Image. After the procedure and CDT codes are selected, Smart Image can automatically open the imaging software and arm the correct sensor, saving you steps and time.

And if you have images saved across multiple imaging programs, locating the correct image can feel like searching for a needle in a haystack. Instead, Dentrix Smart Image displays image thumbnails on the Patient Chart for all patient 2D and 3D images from any participating Smart Image partner. Just click the Show Thumbnails of All Images toolbar button, and the Smart Image panel appears.

This panel updates each time you acquire a new image. Dentists and team members are spared the time and hassle of looking through multiple systems to find available images—plus this helps to avoid accidentally overlooking images.

Improve the Patient Experience

The time you spend searching for images means that your patients spend unnecessary, anxious moments waiting in the operatory. To help you quickly locate the image you need, Smart Image lets you filter your patient’s images many different ways—including by date, imaging vendor, image type, and tooth number.

When you locate the images you need quicker, procedures can be completed quicker, making the experience better for you and the patient. In the past, precious time could be lost when you had to locate and compare images, especially if the images resided across multiple systems. Dentrix Smart Image makes side-by-side comparisons across imaging systems easy-peasy! Smart Image not only provides you access to all of your images in one place, but it also lets you “pin” up to four images on the screen at once for easy comparisons.

Pinning images is easy. Single-click a thumbnail from the Smart Image tray, and an image preview appears. Click the pushpin button at the top of the image preview to pin it, and then click another thumbnail.

Beyond the diagnostic value and increased speed, this comparison capability could also be very helpful when presenting a clear, concise treatment plan. When patients are better educated about their dental needs, the prospects for treatment acceptance increases. Patients who receive the best treatments have the best outcomes—the end result being a superior patient experience.

Another option for viewing multiple images in Smart Image is the “most recent” panel. Here you’ll see each of the most recent images for six different image  types. Click the arrows within in each image type to scroll chronologically through those images.

The Most Recent panel is one more way of providing multiple images in side-by-side comparisons, which promotes faster, more accurate diagnoses and treatment. Your patients will benefit from the accuracy—and spending less time in the operatory.

“Smart Image has made taking and retrieving radiographs and other media so much easier. Previously, they were stored in different programs, and errors could easily be made linking these programs to the correct patient. Also, some of the bridges used to link these were unreliable and would crash. With Smart Image there are virtually no extra steps. In fact, it is so smart that when you post a code in Dentrix, it will automatically open up Sidexis 4 for you and be ready to take the image.” –Dr. Jeffey S. Rein, Long Island Smile Dentistry, Williston Park, NY

Get Smart Image Now

Dentrix Smart Image is available for users of Dentrix G7 or higher. Connectors to participating imaging vendors are provided at no additional charge to users with a current Dentrix service bundle.

Smart Image provides you with a powerful, unified process that can help ensure you charge for procedures performed, increase your efficiency (both staff productivity and saved time by streamlining office workflows), and improve your patient experience.


At the 2018 ADA Conference in Honolulu, HI, Dentrix G7, featuring Smart Image, received the prestigious Cellerant “Best of Class” Award. The Cellerant judges gave high praise to Smart Image:

“Finally, someone has figured out how to take all of your images (digital impressions and CBCT included) and make them visible in practice management software. We have all been waiting for the ability to view any image from inside the patient’s chart. Dentrix users rejoice! Others should upgrade ASAP.”
—John Flucke, DDS

“Dentrix is no longer locked to using one imaging solution, having opened up the software to allow many imaging software packages direct integration into the patient chart. Less clicks are required to find images, and it is easier to use. This is the reason to upgrade if you have been holding off.”
—Marty Jablow, DDS

“As a practice owner, it is frustrating when radiographs are exposed on a patient and the procedure is overlooked during billing. Dentrix G7 Smart Image can connect an exposed image to the proper CDT code to allow a practice to accurately assess the number of images taken and ensure that the images are billed correctly. In addition, all modalities of images can all be stored within the patient record in Dentrix. This is extremely convenient—I like having all of my patients’ information in one place.”
—Pamela Maragliano-Muniz, DDS

Learn More

To learn more about Dentrix Smart Image and to see the list of participating imaging vendors, visit See a 23-minute video presentation on the new features of Dentrix G7, with extended information about Smart Image, by going to

For more information about Dentrix G7, visit to view videos about the new features.

By Loren Sucher, Dentrix Product Marketing Manager

Originally published in Dentrix Magazine, Winter 2018