Dentrix News

Read on to find important Dentrix news and announcements.

Updated 9/10/20

Henry Schein One Forms Exclusive Relationship with eAssist Dental Solutions

eAssist’s Outsourced Virtual Dental Billing Platform Streamlines Processes and Helps Enhance Practice Profitability

Henry Schein One, a joint venture of Henry Schein, Inc. (Nasdaq: HSIC), announced its exclusive relationship with eAssist Dental Solutions (eAssist), developer of a leading and fast-growing virtual dental billing platform.

eAssist uses a combination of human and technology resources to outsource billing processes for dental practices who may lack the time, tools or personnel to do it themselves, which improves practice collections, helping to retrieve uncollected payment following patient visits, and enhancing practice profitability.

With its industry-leading technology, and access to insurance and billing professionals, eAssist can help practices increase income by creating a more consistent cash flow from timely collections; receive fewer insurance denials through more accurate claims submissions and processing; and reduce time spent on paperwork and phone calls to identify, and retrieve, missed payments.

“As practices are re-opening, it is more important than ever to help our customers improve their bottom line, and deliver tools to improve operational efficiencies,” said Jon Koch, Senior Vice President and CEO, Henry Schein Global Dental Group and Interim Chief Executive Officer, Henry Schein One. “With eAssist, our customers can gain a trusted and reliable business partner dedicated to maximizing their practice income. Those dollars can be invested in new equipment or systems that enhance the patient experience.”

“Partnering with Dentrix and Henry Schein One is a win-win for our mutual customers,” said Dr. James Anderson, Founder of eAssist. “Our core purpose is to deliver peace of mind. Ensuring insurance companies pay claims that are rightfully owed is fundamental to achieving this for our customers and their patients. Sending clean claims, appealing claims, and posting claims properly to patient ledgers are essential. The Henry Schein One eAssist partnership will help more dentists enjoy the practice of dentistry knowing that their most critical business functions are working.”

eAssist is currently designed to support dental practices of all sizes and has assembled a network of dental billing experts. In addition to its core dental billing service, newer offerings from eAssist include securing detailed payer eligibility information, billing certain dental procedures through medical insurance, “light touch” patient collections, and practice bookkeeping.

To learn more about eAssist, please visit and register for an upcoming webinar.

Upcoming Event

Live Webinar: Stop Leaving Insurance Claim Money on the Table

  • October 20, 2020
  • 12:00 pm Mountain Time
  • 60 Minutes

Register Now

Dentrix Smart Image 2.0 Available

Henry Schein One released Dentrix Smart Image™ 2.0 for customers on G7.2 or higher with a customer service plan (CSP). Smart Image 2.0 is a free, multi-patented feature that makes imaging easier, more convenient, and will help insure attachments and CDT codes are included for insurance claims. Unlike any other imaging solution on the market, the new workflow feature automatically attaches diagnostic images and their associated Current Dental Terminology (CDT) codes to insurance claims. It also posts the claims to the Dentrix® Ledger and patient records, including progress notes, so you don’t have to worry about finding images or not getting paid for forgotten images or incorrect CDT codes.

Click here to read the full article about Dentrix Smart Image 2.0.

To learn more about Dentrix Smart Image 2.0, visit

For information on using Dentrix Smart Image, watch this video.