Dentrix News

Updated 9/29/21

Exciting New Features in Dentrix G7.5

Dentrix G7.5 release includes new feature that can help improve how you get insurance and other daily tasks done—which helps you deliver the best in patient care. This update delivers a variety of popular feature enhancement requests, like simplifying the month end process and making it easier to work with open claims, process ERAs, and open the office on a day that is closed in Dentrix.

Watch the on-demand webinar recording to learn more about the features in Dentrix G7.5
and prepare your team for the upgrade.

Month End Process Improvements

Dentrix G7.5 makes it easier to manage the month end process with an updated dialog box that clearly shows what will run. Buttons in the dialog box give users the ability to run, suspend and resume the month end process. A new warning screen will show when open modules will disrupt the month end process and icons will show which reports completed successfully and which didn’t. 

  • Click here to watch the new feature video and learn more

Insurance Enhancements

Dentrix G7.5 makes it easier to manage claims (partial or secondary). You can flag a claim as partially paid, track eEOB at the patient level, and automatically attach primary EOB to secondary claim. Dentrix G7.5 also makes it easier to track insurance payments in the Batch Payments window.

  • Click here to watch the new feature video and learn more

New Appointment Book Options

Dentrix G7.5 makes it easier to open the office on days when the office is normally closed and schedule patient appointments.  

Treatment Plan Insurance Estimate Explanation Text

When you create a treatment plan case in Dentrix G7.5, you’ll see new text explaining the factors Dentrix is taking into account in creating the insurance estimates for that treatment.

Updated Perio Classifications

New AAP Periodontal Classifications are available in the Perio Chart, so you can create exam templates and record notes using the new AAP classifications.

  • Click here to watch the new feature video and learn more

Visit the Dentrix New Features page to learn more about the features in Dentrix G7.5 and other recent releases and to download the Dentrix G7 Release Guide.

Watch the on-demand webinar recording to learn more about the features in Dentrix G7.5 and prepare your team for the upgrade.

Notification of United States Postal Service (USPS) Rate Increase

Effective January 2021, the USPS made some small increases to the retail postage rates.

The postage rate for first class letters will remain the same. However, rates for postcards have gone up slightly.

For QuickBill customers, postage will remain the same at 55 cents per billing statement and 20 cents for additional pages.

For Patient Engage and eCentral customers, postage for appointment reminder/confirmation postcards will increase to 36 cents (previously 35 cents). The physical charge portion of the postcard will remain at the existing per-statement rate.

These postage increases will be reflected in your March Henry Schein One statements. While a price increase is never easy to communicate to our customers, we are confident that your automated postcards remain among the most competitively-priced solutions on the market today. 

We sincerely value your business. If you should have any questions regarding this notification, please feel free to contact us at 1-800-DENTRIX.

Announcing New Dentrix Virtual Workshops

Are you looking for new hire or turnover training? Do you need to learn how to use new features or improve your office efficiency? Are you looking for a training option that doesn’t require travel or gathering in a group? If so, the new Dentrix virtual workshops are perfect for you!

Dentrix virtual workshops offer the benefits of a live class without the need to travel. Join us from the comfort of your home or office and learn how to use time-saving tools in Dentrix with the help of our expert trainers. All you need is two hours, a phone, and a computer with an internet connection.

When you attend a virtual workshop, you’ll get hands-on practice, assistance and advice from Dentrix experts, tips and strategies to improve your daily workflow, and a step-by-step workbook to help you remember and apply what you learn.

Virtual workshops available:

A Deep Dive into Clinical Notes

Document patient care using Dentrix tools. Learn More.


Build a Recare System That Works

Set up and clean up your continuing care. Learn More.


Creating a Comprehensive Patient Health History

It’s more than a patient’s dental health. Learn More.


Maximizing Collections and Cash Flow

Get paid for the treatment you provide. Learn More.


Setting Up and Assigning Insurance Plans

An easier way to track insurance coverage with Dentrix G7.4. Learn More.


Register now! Visit to see the course list, get more information, and register.