Dentrix News

Read on to find important Dentrix news and announcements.

Updated March 2019

Upgrade to Dentrix G7.1 Now!

Health History, the number one user-requested feature in Dentrix 7.0, just took another step forward: helping practices capture and recall even more essential health information in one easy location. Here’s some of what you can look forward to:

  • Patient health contacts—Add an emergency contact, a physician contact, and a preferred pharmacy to each patient’s health history
  • Prescriptions—View patient medications prescribed by your office through ePrescribe or Dentrix and see medications prescribed by other doctors (as reported by the patient)
  • Reminders about patient health conditions—Get Health History pop-ups that replace Patient Alerts for health-related notifications
  • Hard copy of health history—Print a patient’s health history with the new Health History Report

With Dentrix G7.1, you can easily provide patients the option to use industry-leader CareCredit for financing their treatments. Dentrix transfers essential patient information to the CareCredit application. You can process CareCredit transactions from within Dentrix and have payments automatically posted back to the Ledger. And, when patients need subsequent treatments, you just look up cardholder account numbers and then access the CareCredit payment calculator—all without leaving Dentrix.

Dentrix G7.1 lets you build Health History questions using the “Yes/No” question type or with traditional check boxes. You can use the new “Medications” question to capture all medications the patient is currently taking. And the health history and medication questions are easily imported into the patient’s Health History.

These and other enhancements in Dentrix G7.1 can help you deliver the best care possible to every patient every day. To learn more about G7.1 features visit or watch the Dentrix G7.1 new feature overview videos to see the new features in action. Then go to your Dentrix Update Manager or call Dentrix Support (1-800-DENTRIX, Option 2) to install this powerful new version.

Announcing New Insurance Payor Connections

Dentrix now has an eClaim connection with the following payor. If any of your patients are using this carrier, you can reduce paper claims and submit claims through Dentrix instead.

Payor ID         Payor Name

54398               Allina Health-Aetna     

ARCMS             Arkansas Medicare Advantage

61184               Arkansas Superior Select

CHA01              Cascade Comprehensive Care, Inc.

CHCP1              Comprehensive Healthcare Options.Com, Inc.

46251               Ho-Chunk Health Care Center

61185               Kalos Gold Health Plan

22267                NJ Delta DHMO

70408                Sun Life Financial (PO Box 2940, Clinton, IA 52733)

43259                Valor Health Plan


You can now add digital X-rays, EOBs, photos and Perio charts to electronic claims sent to the following payors.

Payor ID         Payor Name

ARCMS             Arkansas Medicare Advantage

CBWY1             Blue Cross Blue Shield of Wyoming

CBWY1             Blue Cross Blue Shield of Wyoming (FEP)

CX004               Blue Cross Blue Shield of North Dakota

CX077               Quality Plan Administrators, Inc.


You can now receive electronic explanations of benefits (eEOB/ERA) from the following payor.

Payor ID       Payor Name

71057             Cannon Cochran Management Services

CPPCC            Cook Children’s Dental

46278             Envolve Health

LCB01            Line Construction Benefit Fund (LINECO)

MAHC1          Medical Associate Health Plan (HEALTH CHOICEs)

View the entire list of electronic payor connections using the Payor Search Tool at You can search for specific payors or download the complete payor list. Call 800-734-5561 to enroll for eClaims or eEOBs or for help setting up any of these services.